Use suggested replies in Outlook (2024)

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Use suggested replies in Outlook

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Outlook can suggest words or phrases as you compose messages.

When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

English, Spanish, Italian, French, German, Portuguese, Chinese Simplified, Chinese Traditional, Swedish, Russian, Korean, Czech, Hungarian, Arabic, Hebrew, Thai, Turkish, Japanese, Dutch, Norwegian, Danish, and Polish

WebNewer versionsOffice for iOSOffice for AndroidNew Outlook

Outlook mobile web

Suggested Replies

When you receive anemail message that may be answered with a short reply, Outlook mobile web suggests three responses that you can use to easily reply. Suggested replies are generated by a computer algorithm and use natural language processing and machine learning technologies to provide response options.

If one of the suggestions works for you, simply tap it,optionally edit, and tapSend.

Turn off suggested replies

Select Settings > Mail > Suggested replies.
Swipe the toggle for Show suggested replies.

Outlook on the web

Suggested replies

When you receive a message in email that can be answered with a short response, Outlook suggests three responses that you can use to reply with a couple of clicks.

If one of the suggestions works for you, select it, and then select Send. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, select Report inappropriate text.

Schedule a meeting

One of the options you might see in suggested replies is Schedule a meeting. You can select it to quickly create a meeting request from the message.

Note:The Schedule a meeting suggested reply is only available for English world-wide in the new Outlook on the webandOutlook.com.

Attach a file

One of the options you might see in suggested replies is Attach a file. You can select it to quickly add anattachmentthat you've recently worked with or that might be relevant to your conversation - or browse and attach documents regularly. Once a file is selected, a draft will be created with the attachment you selected.

Note:The Attach a file suggested reply is only available for English world-wide in the new Outlook on the webandOutlook.com.

Turn off suggested replies

Classic Outlook on the web

At the top of the page, select Settings > Mail > Suggested replies.
Under Suggested replies, clear the check box for Show suggested replies.
Select Save.

When you receive an email message that can be answered by a short response, Outlook can suggestthree responses you can use to reply with just a couple of clicks.

If one of the suggestions works for you, select it, and then selectSend. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, click the Feedback link and provide asmuch information as you'd like.

Note:When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

English, Spanish, Portuguese, French, German, Italian, Czech, Swedish, Japanese, Simplified Chinese, and Traditional Chinese

Turn off suggested replies

If you'd like to turn off the suggested replies feature, use the following steps:

SelectFile >Options >Mail>Replies and forwards
Clear the check box forShow suggested replies
SelectOK

When you receive a message in email that can be answered with a short response, Outlook suggests responses that you can use to reply with a couple of taps.

Suggested replies are generated by a computer algorithm and use natural language processing and machine learning technologies to provide response options.

If one of the suggestions works for you, simply tap on it to use it as your reply. You’ll have the chance to edit it before you selectSend.

Suggested replies

When you receive a message in email that can be answered with a short response, Outlook suggests three responses that you can use to reply with a couple of clicks.

If one of the suggestions works for you, select it, and then select Send.

Turn off suggested replies

At the top of the page, select Settings > Mail > Smart Suggestions.
Under Suggested replies, clear the check box for Show suggested replies.
Select Save.

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